Fjorden is issuing a recall in cooperation with the U.S. Consumer Product Safety Commission (CPSC) for the Fjorden iPhone Camera Grip. This recall only affects Fjorden Grips imported to the USA between March 19, 2024, and May 23, 2024 - we have contacted all affected customers directly per email.

The Issue

On 19 March 2024, a new coin cell battery safety regulation, 16 CFR part 1263, came into effect in the U.S. as required by Reese’s Law. This regulation aims to reduce the risk of small children accessing and swallowing coin cell batteries. 

If the Fjorden Grip is dropped, the battery tray may become dislodged, potentially exposing the coin cell battery to children. Additionally, the Fjorden Grip packaging and device do not have the required battery safety markings.

While no incidents or injuries have been reported, we are taking proactive steps to ensure compliance and your safety.

The Solution

We have developed an updated battery tray that meets UL 4200 A safety standards required under Reese’s Law. If your Fjorden Grip is affected by this recall, we will send you this replacement tray free of charge, along with updated safety instructions and handling guidelines.

What You Should Do

1. If you received your Fjorden Grip between March 19, 2024, and May 23, 2024 (we have contacted all affected customers by email directly) - stop using your Fjorden Grip immediately until the new battery tray is installed.

2. Keep the Fjorden Grip out of reach of children to prevent accidental access to the battery.

3. Contact us at hello@fjorden.co and provide us with your shipping address so we can send your replacement battery tray as soon as possible.

Next Steps

Please provide your shipping address using the link above. Once confirmed, we will send your replacement battery tray at no cost.

If you have any questions, please contact us at hello@fjorden.co or call us at +31 85 888 5013. 

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.