At Fjorden, your satisfaction is our top priority. If for any reason you’re not happy with your purchase, you’re welcome to return or exchange it within 30 days of receiving it. This applies even if you’ve already used the product. And don’t worry, we’ve got you covered with a 2-year warranty too!
RETURNS AND EXCHANGES
If you’re not completely satisfied with your purchase, you’re welcome to return or exchange it within 30 days of receiving it. This period starts from the date you receive the item.
We are confident in the quality of our product and are proud to offer a 2-year warranty to our valued customers.
This warranty covers any factory defects, electronic failures, and components breaking with regular use of the Fjorden Grip. Our team is dedicated to ensuring that you have a positive experience with our product, and we are here to help if you encounter any issues.
Please note that this warranty does not cover user error or miss-use of the Fjorden Grip. This includes, but is not limited to, damage caused by dropping the grip, exposure to extreme weather conditions, or modification of the grip in any way.
If you choose to return or exchange your item after the first 30 days of receiving it, you’ll be responsible for covering the shipping costs. But if your item is defective and covered under our 2-year warranty, we’ll take care of the shipping costs for the replacement.
If you have any questions or concerns about our return policy or 2-year warranty, don’t hesitate to reach out to us at firstname.lastname@example.org. We’re here to help!